Warranty Terms Leaflet A

 

                                           

              Havit Commercial Limited 5 Year Replacement Warranty

All Havit Commercial products are supplied with a limited 5 year replacement warranty, Conditions set out below must be adhered to for this warranty to apply.

 Each item must be installed by a Licensed Electrician and used in the conditions set out below.

 LED Strip

  • Must be installed on an aluminium heat sink or aluminium profile.
  • Must be used with correct 24v DC Power supply with allowance of 30% from maximum load of LED Driver.
  • Can only be used at a maximum of 8 hours continuous with a rest period of 1 hour before being switched back on with a maximum usage of no more than 12hrs per day for 5 years warranty to apply.
    1. 8-12hrs of continuous usage, a 3 years warranty will apply.
    2. 12-18hrs of continuous usage, a 2 years warranty will apply.
    3. 18hrs + of continuous usage, a 12 months warranty will apply.
  • Maximum continuous run of 10 metres (excluding all 19.2w models which can only be run at a maximum of 5 metres)
  • Must be operated in temperatures of 0° to 50°.
  • Must be installed as per installation instructions supplied with LED strip (if not supplied these instructions can be obtained through the Havit Commercial website or contact through Havit Commercial sales dept.), including using Static bands and applied to cleaned surfaces.

 LED Drivers

  • Must be well ventilated with min ambient operating temp to be at 2° and max ambient operating temp at 50 °
  • Humidity to be no greater than 55%.
  • Can only be used at a maximum of 8 hours continuous with a rest period of 1 hour before being switched back on with a maximum usage of no more than 12hrs per day for 5 years warranty to apply.
    1. 8-12hrs of continuous usage, a 3 years warranty will apply.
    2. 12-18hrs of continuous usage, a 2 years warranty will apply.
    3. 18hrs + of continuous usage, a 12 months warranty will apply.
  • Voltage supply must be with range of 220V – 240V ± 2%
  • Drivers are not covered by the effect of off peak power supply from Electrical supply companies.

 Aluminium Profile

  • Must not be used in applications where supplied structure of profile is manipulated causing fatigue to profile and failure to create correct heat sink factors as well as diffuser seating.
  • All cuts are precise to Havit Commercial measuring equipment but lengths inside of measurements supplied within 10% are considered within variable limitations and will not be recut.

 LED Strip Controllers

  • Must be well ventilated
  • Can only be used at a maximum of 8 hours continuous with a rest period of 1 hour before being switched back on with a maximum usage of no more than 12hrs per day for 5 years warranty to apply.
    1. 8-12hrs of continuous usage, a 3 years warranty will apply.
    2. 12-18hrs of continuous usage, a 2 years warranty will apply.
    3. 18hrs + of continuous usage, a 12 months warranty will apply.
  • Must be operated between temperatures of 0° to 50°.

 LED Downlights

  • Must be well ventilated.
  • Must be used with supplied cables, no alterations are permitted otherwise warranty void including extension of leads from power to driver and or leads from driver to light fitting.
  • Must be installed with flex and plug supplied.
  • Can only be used at a maximum of 8 hours continuous with a rest period of 1 hour before being switched back on with a maximum usage of no more than 12hrs per day for 5 years warranty to apply.
    1. 8-12hrs of continuous usage, a 3 years warranty will apply.
    2. 12-18hrs of continuous usage, a 2 years warranty will apply.
    3. 18hrs + of continuous usage, a 12 months warranty will apply.

 PROLINE Pendants

  • Must be used with supplied cables, no alterations are permitted otherwise warranty void including extension of leads from power to driver.
  • Run cannot exceed more than 24m.
  • Can only be used at a maximum of 8 hours continuous with a rest period of 1 hour before being switched back on with a maximum usage of no more than 12hrs per day for 5 years warranty to apply.
    1. 8-12hrs of continuous usage, a 3 years warranty will apply.
    2. 12-18hrs of continuous usage, a 2 years warranty will apply.
    3. 18hrs + of continuous usage, a 12 months warranty will apply.

 WALL Washers

  • Must be used with correct 24v DC Power supply with allowance of 30% from maximum load of LED Driver.
  • No more than 7x fittings to be installed in 1 continuous run to avoid any voltage drop.
  • Can only be used at a maximum of 8 hours continuous with a rest period of 1 hour before being switched back on with a maximum usage of no more than 12hrs per day for 5 years warranty to apply.
    1. 8-12hrs of continuous usage, a 3 years warranty will apply.
    2. 12-18hrs of continuous usage, a 2 years warranty will apply.
    3. 18hrs + of continuous usage, a 12 months warranty will apply.

 TRACK Lighting

  • Can only be used at a maximum of 8 hours continuous with a rest period of 1 hour before being switched back on with a maximum usage of no more than 12hrs per day for 5 years warranty to apply.
    1. 8-12hrs of continuous usage, a 3 years warranty will apply.
    2. 12-18hrs of continuous usage, a 2 years warranty will apply.
    3. 18hrs + of continuous usage, a 12 months warranty will apply.

 OUTDOOR Wall Lighting

  • 240v- Can only be used at a maximum of 8 hours continuous with a rest period of 1 hour before being switched back on with a maximum usage of no more than 12hrs per day for 5 years warranty to apply.
    1. 8-12hrs of continuous usage, a 3 years warranty will apply.
    2. 12-18hrs of continuous usage, a 2 years warranty will apply.
    3. 18hrs + of continuous usage, a 12 months warranty will apply.
  • As above + must be used with correct 24v DC Power supply with allowance of 30% from maximum load of LED Driver

INGROUND Lights

  • 240v- Can only be used at a maximum of 8 hours continuous with a rest period of 1 hour before being switched back on with a maximum usage of no more than 12hrs per day for 5 years warranty to apply.
    1. 8-12hrs of continuous usage, a 3 years warranty will apply.
    2. 12-18hrs of continuous usage, a 2 years warranty will apply.
    3. 18hrs + of continuous usage, a 12 months warranty will apply.
  • As above + must be used with correct 24v DC Power supply with allowance of 30% from maximum load of LED Driver
  • Must have adequate drainage as explained in installation instructions.
  • Cannot exceed maximum run of 25m from LED driver to last fitting.

 LED High Bays

  • Can only be used at a maximum of 8 hours continuous with a rest period of 1 hour before being switched back on with a maximum usage of no more than 12hrs per day for 5 years warranty to apply.
    1. 8-12hrs of continuous usage, a 3 years warranty will apply.
    2. 12-18hrs of continuous usage, a 2 years warranty will apply.
    3. 18hrs + of continuous usage, a 12 months warranty will apply.

LED Flood Lights

  • Can only be used at a maximum of 8 hours continuous with a rest period of 1 hour before being switched back on with a maximum usage of no more than 12hrs per day for 5 years warranty to apply.
    1. 8-12hrs of continuous usage, a 3 years warranty will apply.
    2. 12-18hrs of continuous usage, a 2 years warranty will apply.
    3. 18hrs + of continuous usage, a 12 months warranty will apply.
  • Must be used with supplied cables, no alterations are permitted otherwise warranty void including extension of leads from power to driver.

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